crystal lee - work experience

Managing upkeep of clinic environment, sourcing and purchasing items, liaising with pharmaceutical representatives and other healthcare professionals on patient care.

Providing service to patients, such as scheduling appointments, addressing inquiries, registration and dispensing of medications. Overseeing operational and administrative needs such as ensuring dispensary is stocked sufficiently, raising purchase orders for medication refills, and organizing storage of supplies.

Main duties also include patient flow coordination, patient communication, payment collection, managing medical records, and performing other administrative tasks such as handling paperwork and maintaining document filing and data integrity.

Copy Editing and Writing | Media Writing | Branding and Consulting | Media Kits | Press Releases | Digital Prints | Publications and E-Newsletter | Corporate Design | Campaigns | Web Content Management | Social Media Management | Visual Merchandising

Examples of brands I've worked with:

The Learning Lab, The Brand Hannah, Wellness Within, The Green Collective, Two App Studio (Journey and JotterPad), Lumière D'amour

Responding to calls and emails, and handling walk-in enquiries. Organizing townhall, networking, game and other miscellaneous events. Sourcing and engaging vendors for food, door gifts, and logistical provisions. Hosting local and international delegates from the law societies and ministries. 

Screening all phone, email, and walk-in enquiries. Ensuring students' prompt payment of school fees. Liaising with students and instructors on lessons. Organize and oversee advertising/communication campaigns (social media), exhibitions and promotional events. Write copy for diverse marketing distributions (brochures, press releases, website material etc.).

Maintaining relationships with vendors and publishers to ensure collaboration in promotional activities. Designing and implementing direct email marketing campaigns. Proofreading emails for clarity, grammar and spelling.

Liaison with Government and Private Schools for Enrichment Programmes. Preparing quotations and invoices. Crafting customised programmes for schools. Designing and preparing handouts, assessment rubrics, feedback collation. Processing monthly timesheet and payroll for instructors.

Upkeep of office environment. Sourcing and maintaining relations with vendors for office supplies such as instruments, textbooks, and accessories. 

Liaising with clients, suppliers and other staff. Providing administrative support to lawyers and enhance office effectiveness. Handling communication with clients, and opposing parties. Legal administrative support for trials, type up and file basic legal documents and correspondence. 

Organize exhibits, documents, evidence, briefs and appendices. Aid attorneys with interrogatories and other discovery requests. Liaise between teams and internal/external third parties. 

Running errands, arranging travel (such as purchasing airline tickets, reserving hotel rooms and rental cars, and arranging activities), finance (paying bills, insurance and monetary claims), and shopping (meal planning, birthday gifts). Dealing with incoming email, faxes and post. Organizing and maintaining diaries and making appointments. 

In charge of front office duties such as sending and receiving correspondence, as well as greeting clients and customers, managing and distributing information within an office. Answering phones, taking memos and maintaining files, following up with E-mail correspondences.

Manage and maintain the filing system that has been implemented into the organisation. Ordering of equipment, office supplies and other inventories that are required. Organise and assist fellow employees with meetings, conferences and direct telephone calls when required. Managing meeting room calendar and allocations, upkeep of office environment.

Assisting with all aspects of administrative management, directory maintenance, logistics, equipment and storage. Managing inventory of assets and supplies, sourcing for vendors and submitting invoices. Sending out and receiving mail and packages. Performing multifaceted general office support. Operating a range of office machines such as photocopiers and computers.

First level IT support such as troubleshooting and setting up of PC and account configurations, maintaining website content. Maintaining vendor relations for purchase and servicing. Drafting business correspondences.

Generate reports, flowcharts, and tables. Tag along engineers and technicians for on-site visits and support.

Helping out with logistics, event preparations and attending to guests.